Customer Service Lessons from Prison Recently, I attended my college reunion, and it brought back a flood of memories. One of the most unexpected yet impactful lessons came from a creative writing class I taught in a local prison. Yes, you read that right. As part of one of my classes, I had to go […]
Lessons from a Shoeshine Man One of the most valuable lessons I ever received about sales and customer relationships didn’t come from another real estate agent. It came from an unexpected source—a shoeshine man on the streets of Seattle. I was in Seattle to give a talk, and my luggage was lost in transit. Desperate […]
Marketing doesn’t have to be expensive to be effective. In fact, there are numerous high-impact, low-cost strategies you can implement quickly and easily to boost your real estate business. Let’s dive into a few actionable ideas that can help you stand out and attract more clients. 1. Study Your Competitors One of the simplest ways […]
In a distinctive location like Cape Cod, luxury real estate can be a complex endeavor. As a real estate professional, you know the importance of aligning with partners who not only share your commitment to excellence but also improve the overall client experience. That’s where we come in. With decades of combined experience and deep […]
How to Spot Them and Avoid Falling Victim Negotiations can be a tricky business, especially in the world of real estate. Unfortunately, some individuals may resort to unethical tactics to get what they want. In this blog post, we’ll explore some of these tactics and provide tips on how to identify and counter them. The […]
A Lesson from Woodworking I recently stumbled upon a valuable lesson I learned in high school that has had a large impact on my luxury real estate business. Believe it or not, it all started in my woodworking class. For every project, we had to get our teacher’s approval before applying the final touches […]
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